MFGJ Placeholder Mac OS

Administrator permissions on the device

• Mfgj Placeholder Mac Os X
• Mfgj Placeholder Mac Os Catalina

Mfgj Placeholder Mac Os X

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How to...

For information about supported macOS versions, refer to Supported operating systems and Agent requirements.

For information about which services get installed, refer to Services, dependencies, and folders (Windows, macOS, Linux).

1. Go to the Sites tab and click on the name of the site you want to add your device to. The site must be a Managed site.
2. Click on the New Device button in the top left corner of the page. A window with links to the Agents for the various supported platforms will open.
   

Depending on the type of site you selected and whether you have added the Mobile Device Management extension to your account, you may see different logos in this window. For further information, refer to Methods for deploying Agents.

1. Click on the OS X icon. Another pop-up will appear.
2. Click on the OS X icon to download the Agent onto your computer, or enter an email address to email the Agent to another device.
3. Open the downloaded or emailed file and unpack the .zip file.
4. Open the AgentSetup folder and double click the file called CAG.pkg.
5. Complete the wizard to install the Agent.
   Once the Agent has been installed, the Datto RMM icon will be displayed in the menu bar of your computer.

When changing the hostname of a macOS device through the command line (scutil --set HostName), make sure that you add .local to the hostname. This is to avoid a potential issue of the Agent crashing.

1. Open Terminal.
2. Run the following commands:

Make sure to replace platform and siteID with the appropriate values. The platform is found at the beginning of the URL when you are logged in to Datto RMM (e.g. https://concord.centrastage.net). The site ID can be found within the Sites tab, or from Sites → [Site Name] → Settings under the ID field.

1. Complete the wizard to install the Agent.
   Once the Agent has been installed, the Datto RMM icon will be displayed in the menu bar of your computer.

1. Open Terminal.
2. Run the following command:

1. The Agent will now be uninstalled from the device.

If you have problems reinstalling the Agent on a macOS device, it may be necessary to completely remove the Agent from the device. After uninstalling the Agent using a local script, use one of the following methods:

Terminal

1. Open Terminal.
2. Enter the following commands, entering your password where prompted:

and

Finder

Mfgj Placeholder Mac Os Catalina

1. If your preference is to use Finder, ensure you have enabled root. You can do so by following the instructions in this article.

Using the instructions for Lion will also work for later versions.

1. Once the root user is enabled, type the following into Terminal to show all files in Finder:

and then

1. If you are using Mavericks 10.9 or later, add -boolean true to the end of the first command so it looks like this:

1. Delete the following directory:
   • /usr/local/share/Centrastage
   • /var/root/.mono/registry/CurrentUser/software/centrastage

Sentinel LDK files required for Linux and Mac platforms are available on the machine where Sentinel LDK for Windows is installed, under the following path:

%ProgramFiles(x86)%ThalesSentinel LDKAdditional Platforms

Alternatively, you can download the relevant packages directly from the Thales website:

1. Open Terminal.
2. Enter the following commands, entering your password where prompted:

and

Finder

Mfgj Placeholder Mac Os Catalina

1. If your preference is to use Finder, ensure you have enabled root. You can do so by following the instructions in this article.

Using the instructions for Lion will also work for later versions.

1. Once the root user is enabled, type the following into Terminal to show all files in Finder:

and then

1. If you are using Mavericks 10.9 or later, add -boolean true to the end of the first command so it looks like this:

1. Delete the following directory:
   • /usr/local/share/Centrastage
   • /var/root/.mono/registry/CurrentUser/software/centrastage

Sentinel LDK files required for Linux and Mac platforms are available on the machine where Sentinel LDK for Windows is installed, under the following path:

%ProgramFiles(x86)%ThalesSentinel LDKAdditional Platforms

Alternatively, you can download the relevant packages directly from the Thales website:

>Linux: https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=1d6107451b05d050f12064606e4bcbb0&sysparm_article=KB0021880

>Mac: https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=fc624f891b05d050f12064606e4bcb4e&sysparm_article=KB0021881